Privacy Policy
Hi App is an early access social discovery product. This policy explains the information we collect, how core features use it, and how to contact us about privacy requests.
Last updated August 1, 2026We collect the information you provide when you create or use an account, including email address, nickname, age, gender, city, interests, bio, photos, profile settings, likes, follows, matches, messages, Moments, reports, blocks, payment status, and technical session information.
Profile details such as nickname, age, city, interests, bio, and approved photos may appear in Browse, SEO profile samples, Moments, and discovery surfaces. Raw uploads and unreviewed photos are not intended for public display.
Moments are public social updates. Public Moment text, approved or demo media, topic, timestamp, and the author's public profile fields can be shown to visitors. Private messages, email addresses, raw uploads, and moderation-only fields are not included in the public Moments API.
Private messages are available only after a mutual match. Hi App may store message content, read state, and unread counts so the site can show message reminders and keep conversation history available to both matched users.
Hi App uses clearly controlled demo profiles, demo Moments, and simulated replies to keep the early product test useful when few real members are active. These product-testing interactions are designed to stay inside Hi App and avoid sharing external contact details.
Reports, blocks, photo review decisions, and account status may be used to protect members, reduce spam, review unsafe behavior, and operate the hidden admin tools. We do not use these fields as public profile content.
Premium status and payment records may be stored when a member upgrades. When Stripe is configured, payment details are handled by Stripe Checkout. When Stripe is not configured, Hi App may activate simulated Premium for product testing and does not collect card details.
You can edit profile fields, delete or replace photos where the product allows, block or report other members, avoid posting public Moments, and choose whether to type contact details once eligible. You can contact us to request account or data deletion.
For privacy requests, email support@hi.app4vn.com. Do not send passwords, payment card numbers, or sensitive identity documents by email unless we specifically ask through a verified support process.